accessibility ACCESSIBILITY

Appointment

Please contact us today to make your appointment.  We will always try to see an urgent medical problem on the day you call, but call in advance for routine visits or non-emergency problems.  Saturday mornings are reserved for illness visits only.

Your First Visit

On your first visit, we will begin a permanent record and family chart for you.  Please arrive 20 minutes before the appointment time to fill out appropriate forms and verify insurance.  If you have an appointment for a complex or longstanding problem, please try and bring any medical, school, or other records that will be helpful to us for that visit.

Prenatal Consult

If you are interested in meeting our pediatricians before the baby's arrival, you can schedule a "prenatal consult" to meet the doctors and ask any questions you may have about the practice.  Prenatal visits are usually scheduled at lunchtime or at the end of the day. 

Parking

There is limited street parking available around our office building.  There is also a paid parking lot for our building - $3.00 for 2 hours.  You can pay with exact change or debit card.  We do not validate for parking. 

Cancelling/Rescheduling Your Appoitment

If you are unable to keep your appointment or are going to be late, please call our office as soon as possible.  For routine or non-emergency problems, we may have to reschedule your appointment if you are more than 20 minutes late. 

Telephone Calls

If you have any questions regarding your child's symptoms, condition, medication, or treatment, you can call during our business hours where the phone calls will be returned in order of acuity by our experienced Registered Nurses.  If the nurse feels there is a problem that the doctors should be aware of, they will consult with one of the doctors for further advice. 

If you desire to speak to one of the doctors directly, the staff will leave a message for the doctor to call you back.  Please be aware that the doctors may not be able to return your call until they are finished with seeing patients.

After Hours Care

At nights and on weekends, one of the doctors is always on call for urgent problems.  Just call (562)598-4848 to reach our after hours voice mail.  You will be prompted to press "6" to leave a message for the on-call doctor.  Please speak slowly and clearly and leave a phone number where you can be reached. 

Financial Arrangements

For your convenience, we accept cash, personal checks, money orders, and most major credit cards.  Payment is due at the time of service.

All major insurance companies accepted. We do accept patients with HMO insurance through Greater Newport Physicians (GNP). Please call our office for questions regarding your specific insurance.